Solutions/For General Managers
Hotel revenue management for general managers

Know what needs attention.
Keep the revenue decision moving.

A shared daily and weekly revenue rhythm for hotel GMs — whether you run revenue yourself, work with an in-house Revenue Manager or use an outside provider.

Start with the exception, open the supporting data, name the decision and keep the follow-up visible. BI Core works without AI; pricing, alerts and written AI explanations are added only when your operating model needs them.

The management gap

The problem is rarely a lack of reports.

The signal arrives late

Performance, forecast and open actions reach the GM in separate files or after the period has already moved.

The review starts with reconciliation

The team spends the first part of the conversation aligning numbers instead of deciding what deserves attention.

The next step disappears

A useful discussion can still end without a visible owner, deadline, status or link back to the data behind the decision.

Choose your operating model

Peaqplus supports all three without blurring who does the work.

WITHOUT AN IN-HOUSE RM
You run the revenue rhythm yourself
"“Show me where to look first — and what still needs my judgement.”"

Start with the Daily Briefing and Executive Summary instead of opening every report. The base views work without AI and keep the underlying data one click away.

If Pricing & Rate Management is active, you choose advisory or automatic mode within the hotel's rules. Peaqplus shows the logic and audit trail; the commercial policy remains yours.

Prioritise the day without pretending to be a full-time analyst.
WITH AN IN-HOUSE RM
Your RM analyses; you keep the decision moving
"“Bring me the exception, the evidence and the decision we need.”"

The RM and GM can work from the same dated Insight, Budget and Forecast view. A Discussion starts where the question appears, so the context does not have to be rebuilt in a slide deck.

The agreed Decision keeps its reason, affected dates, responsible person, deadline and status. The next review begins with follow-through, not a search through meeting notes.

Give analysis room to breathe and management a clear decision trail.
WITH A REVENUE PROVIDER
Keep the provider and build a shared hotel-side view
"“I do not want to duplicate the work. I want a common basis for the review.”"

Peaqplus can sit alongside the provider's process. The hotel and provider can review the same available performance, plan and decision context without turning the platform into a provider scorecard.

The shared view supports better questions and clearer follow-through. It does not prove that one recommendation caused a result, and it does not require you to replace the expert already doing the work.

One dated view for a more useful commercial conversation.
A GM decision day

From the first signal to a visible next step.

A simulated workflow showing the product and module boundaries. Your timing and division of work can differ.

08:00
Start with the signal

The Daily Briefing brings five scheduled data blocks from BI Core. With Pulse AI active, two written explanation blocks can be added; without it, the core briefing remains available.

09:30
Open the exception

Executive Summary shows the current month and the next two months across pickup, forecast versus budget, ADR and mix. Open the supporting Insight when the traffic light needs context.

11:00
Name the decision

Start a Discussion from the relevant report row or Insight. Record the Decision with the supporting data, affected dates, responsible person, deadline and status.

14:00
Choose the action path

Assign a task, or — when Pricing & Rate Management is active — review the rate logic and use the hotel's selected advisory or automatic workflow. Competitor-based inputs require Competitor Intelligence.

16:00
Close the loop together

The 12-panel Revenue Meeting workflow is included in BI Core and works without AI. Pulse AI can add an editable written narrative; the team still agrees and owns the decisions.

What the GM actually uses

Six surfaces, each with a clear job.

Home + Executive Summary

A configurable Home view and a three-month traffic-light overview. Both base views work without Pulse AI.

Daily Briefing

Five scheduled BI Core blocks for the daily starting point. Two optional written blocks require Pulse AI.

Discussion + Decisions

Keep the question, evidence, decision, owner, deadline and status together in the Revenue Track.

Revenue Meeting

A 12-panel weekly, monthly or ad-hoc workflow is part of BI Core. Only the written AI narrative needs Pulse AI.

Pricing & Rate Management

Optional controlled pricing with visible rules, guardrails and audit history. The hotel selects advisory or automatic mode.

Ping + Pulse AI

Ping provides configured threshold alerts; Pulse AI provides explanations and natural-language questions. Both are optional layers.

Three operating models

Same decision trail, different division of work.

No in-house RMIn-house RMRevenue provider
First questionWhich dates need my attention?What changed and what do we decide?Are we reviewing the same result and next step?
Analysis leadGM or nominated commercial leadRevenue ManagerProvider, with hotel-side context
GM rolePrioritise and decideChallenge, approve and follow upAlign, question and follow up
Peaqplus rolePlain starting view + decision workflowShared evidence + decision workflowShared hotel-side view + decision workflow
Typical startStarter; Growth if Peaqplus manages ratesStarter or Growth; add AI only when neededStarter; keep provider tools in place
Optional · Pulse AI

Ask the management question. Check the source before you act.

Pulse AI is optional. It answers from the latest data available in Peaqplus, returns a source path and can draft editable summaries. The examples below use simulated data; human review remains part of the workflow.

GMWhich of the next three months needs management attention first?
PulseJune is furthest behind budget at −4.8%. The gap widened by 1.3 points since the previous snapshot, mainly in the corporate segment. Source: Executive Summary → June → segment mix.
GMWhat changed since our last weekly review?
PulseWeekend pickup improved by 6 room nights, while weekday corporate pace weakened. One pricing decision is complete and one sales follow-up is overdue. Source: Pace Insight + Revenue Track.
GMDraft the owner update and link each claim to its source.
PulseThe draft covers revenue versus plan, channel mix, the next-month forecast and two open decisions. Each paragraph links to the supporting Peaqplus view for review before sending.
Pulse AI is included in the Pro bundle or available as a €49/month add-on (intro pricing). Meet Pulse AI →
Pricing for properties with up to 49 rooms

Start with the workflow you need now.

Starter is €109/month and includes BI Core, the nine base Insight views, Daily Briefing, Discussion, Decisions and Revenue Meeting. Growth is €236/month and adds Pricing & Rate Management, Ping and Competitor Rate & Review Intelligence. Pro is €334/month and also adds Pulse AI and Sales Pipeline + Smart Pricing. BI Core, Pricing and Competitor Intelligence each have a €135 one-time setup fee when selected; included training is 2 hours for BI Core and 1 hour for each module. Prices are per property, exclude VAT and vary by room-count band.

See pricing and room bands →
General manager FAQ

Before you choose the operating model.

Is Peaqplus an RMS for hotel general managers?

Peaqplus combines hotel business intelligence, planning and revenue-decision workflows with optional Pricing & Rate Management. It can support a GM who does not use an RMS, or run alongside an existing RMS, Revenue Manager or revenue service provider. The hotel chooses whether Peaqplus pricing runs in advisory or automatic mode.

Can a general manager use Peaqplus without an in-house Revenue Manager?

Yes. The Daily Briefing, Home, Executive Summary, scheduled reports, Budget, Forecasting, Discussion, Decisions and Revenue Meeting give the GM a structured starting point. They do not remove the need for commercial judgement; the hotel still sets the strategy, rules and final decisions.

Does the GM workflow require Pulse AI?

No. The nine base Insight views, five base Daily Briefing blocks, Discussion, Decisions and the 12-panel Revenue Meeting workflow are part of BI Core and work without AI. Pulse AI is optional and adds natural-language questions, written explanations, two Daily Briefing AI blocks and an editable meeting narrative.

Can an in-house RM or outside revenue provider work in the same workflow?

Yes. The GM, Revenue Manager and provider can review the same available Peaqplus view and keep a Discussion or Decision linked to its supporting data. Peaqplus creates a shared decision trail; it does not score the provider or require the hotel to replace the expertise and systems already in place.

How much does Peaqplus cost for a hotel general manager?

For a hotel with up to 49 rooms, Starter is €109/month, Growth is €236/month and Pro is €334/month per property. BI Core, Pricing and Competitor Intelligence each have a one-time €135 setup fee when selected. Prices exclude VAT, room-count bands apply, and yearly billing receives a 10% discount.

Signal → Decision → Action → Outcome

Bring the person who owns the next revenue decision.

In a 45–60 minute walkthrough, we use a simulated property to map the Daily Briefing, Executive Summary, Revenue Meeting and decision trail to your current way of working. Bring your RM or revenue provider if they are part of the process.

45–60 minutes · Simulated hotel data · No PMS access required · No commitment

Not ready for a demo? Start smaller —5-min revenue check →ROI in 4 numbers →