Integrations/Channel Managers
Hotel channel manager integration

Send approved hotel rates through a supported channel manager.
Keep the final decision visible.

Pricing can forward approved or automatically saved rates through a configured connection and record the delivery result.

Whether rates, restrictions, closures, inventory or channel groups can be written depends on the connection. Your existing distribution mapping determines the assigned routes; Peaqplus does not promise instant delivery to every OTA.

Current supported paths

A configured action path, checked for the hotel setup.

Peaqplus currently supports channel-manager paths for D-EDGE and SabeeApp CHM. A supported system name does not mean every version or setup accepts the same actions. During setup, we confirm the connector, property routing, room and rate mapping, and the actions available to the selected Pricing workflows.

Supported todayD-EDGESabeeApp CHM
  • Rates are sent only after automatic saving or human approval in Pricing
  • Automation Rules can write restrictions only when the configured connection supports them
  • Existing distribution mapping determines which assigned routes receive a change
  • The returned delivery status is logged as success or failure
  • The PMS remains the analytical source; the channel manager is the optional action path
SUPPORTED WRITE PATH · ILLUSTRATIVE
Peaqplus
approved action
send
Your CHM
configured connection
action: rate · restriction · closure · inventory (if supported)
result: success · failure · timestamp
Connector-dependent actions

Send the action the hotel chose — only where it is supported.

01
Rates

Automatically saved or human-approved rates from Pricing can be sent through the configured connection. Room, rate and route mapping must be in place.

02
Stay restrictions

Automation Rules can write minimum stay, no-arrival or no-departure only when that action is supported for the configured connector.

03
Closures & groups

Day or channel-group actions are limited to the scopes supported and mapped for that hotel. No universal all-channel action is assumed.

04
Inventory

Inventory updates are not a universal capability. If the connection does not explicitly support and use them, inventory remains in the hotel’s existing PMS or channel-manager workflow.

Assigned distribution routes

One decision can target several mapped routes.

Channel groups such as “Free Sale” or “Corporate” can help the hotel apply one Pricing decision to several assigned routes while leaving another group unchanged. The existing distribution setup remains the source of truth for where those routes lead.

The mapping is agreed during setup; Peaqplus does not discover or rebuild the OTA configuration automatically. If the channel-manager setup changes, review the affected group and route mapping before relying on the next send.

CHANNEL GROUPS · EXAMPLES
Free Sale· 5 channels
Booking.comExpediaHotels.comTrip.comDirect
Corporate· 3 channels
HRSCorporate DirectBooking.com Business
Cancellation Strict· 2 channels
Booking.comExpedia
Pool composition is per-hotel — these are illustrative defaults.
CHANNEL MANAGER LOGsimulated
Mar 04 09:14:22chmrate push
Mar 04 09:14:22chmpool: Free Sale (5 ch)
Mar 04 09:14:22chmrate: BAR €145
Mar 04 09:14:23chmCHM response: success
Mar 04 11:08:12chmmin-stay update
Mar 04 14:22:01chmrate push
Decision and delivery trail

See what Peaqplus saved and what the connection returned.

The audit separates the hotel’s pricing decision from the reported delivery result:

  • Decision record — the saved rate, date and scope, with whether it was Automatic, Accepted, Overridden or Manual and the relevant timestamp.
  • Delivery result — the configured connection, requested action and the success or failure status returned to Peaqplus.

A successful channel-manager response means the configured connection accepted the request. It is not a promise that every downstream OTA displayed the change instantly.

If your channel manager is not listed

Keep the analysis. Scope the write path separately.

BI Core, planning and Decisions can still run from the supported PMS data path without a channel-manager write connection. Bring the exact channel-manager name and version to the demo; we review the available connector before promising actions, cost or timing.

Honest delivery boundaries

Know what the connection confirms — and what it does not.

01
Action set varies by connector

Rates, restrictions, closures, inventory and channel-group actions are not assumed to be identical across systems or versions.

The available actions are confirmed during setup and shown in the relevant Pricing workflow.
02
No instant every-OTA guarantee

Peaqplus records the result returned by the configured channel-manager connection. Downstream OTA display still follows the hotel’s distribution setup.

A successful connector response and a visible OTA update are different checkpoints.
03
No universal live read-back

Peaqplus does not treat every channel manager or extranet as a continuously mirrored source of current prices and restrictions.

The PMS remains the analytical source, while Peaqplus records its own decisions and connector results.

During setup, we document what can be written, which mapped routes are affected and what the returned status means.

FAQ

Common questions.

No. The channel manager keeps its distribution role. Peaqplus can add a supported action path for Pricing decisions and Automation Rules, while the hotel’s existing distribution mapping continues to determine the connected routes.
Signal → Decision → Action → Outcome

See a supported delivery path without touching live channels.

In a 45–60 minute walkthrough, a simulated hotel creates a sample Pricing decision, routes it through a non-live demonstration path and shows the decision record and returned status separately. We then check the exact channel-manager setup your hotel uses.

The demo is free and needs no live credentials. Pricing has a €135 setup fee with 1 hour of training when selected.

Not ready for a demo? Start smaller —5-min revenue check →ROI in 4 numbers →