Speak hotel.
Get answers.
Pulse — your AI Revenue Manager. Built for hotel data, with private memory for your hotel, measurable accuracy, and guardrails you can audit.
No prompt engineering. No black box. Ask in plain language; Pulse runs the report, draws the chart, and explains the answer.
Natural-language revenue analysis. With charts.
Ask Pulse anything about your hotel — "How did our weekend pickup compare to last year?", "Which segment is driving the booking pace shift?", "Show me the booking curve for next month."
Pulse picks the right tool from its kit, runs the query against your live PMS data, and answers in your language with a table, a chart, three suggested next-step actions, and a deep-link to the source report.
- Runs against your snapshot data — same source as your reports
- Multi-turn conversation; the AI remembers what you asked two messages ago
- Charts rendered inline, with dual-axis where the comparison needs it
- Suggested actions — three one-click follow-up questions on every answer
- "Go to the report" deep-link — every tool answer carries a direct link
- Voice in, voice out — speech recognition in your language
- Real-time delivery — answers arrive instantly, with a reliable fallback if the connection drops
- Conversation auto-deactivates when fresh PMS data lands — no stale-data answers
Plain-language questions. Real-time answers.
Pulse never just talks — every numerical answer comes from a query against your live data. The user never picks a tool; Pulse picks. The result has the same shape every time: a chart, a table, and three suggested next-step questions you can click.
The kit grows as we add new questions Pulse can handle — but the user-facing surface stays the same. You ask. Pulse answers.
- Performance & pace — pickup, segments, budget tracking, YoY same-point
- Forward look — booking curves, weak days, monthly trajectory
- Anomalies — ADR outliers, unusual ratios, channel surprises
- Operational decisions — where to push, what to investigate, what changed
Three personalities. One platform.
Every new conversation starts by picking an agent — a specialised AI personality with its own focus and system instruction. The Pickup Analyst dives into booking dynamics. The Forecast Advisor reads the next 60 days with event context. The Pricing Expert thinks in ADR / RevPAR / rate-volume tradeoffs. The agents share the same toolkit and the same data; what differs is the lens and the prompt.
Language follows the user — chosen per-account. The agent's persona is consistent across conversations.
- Pickup Analyst — booking dynamics, daily and weekly variation (live)
- Forecast Advisor — 60-day projection with event context (live)
- Pricing Expert — ADR, RevPAR, rate-volume strategy (coming soon)
Strategy-aware AI. With the hotel name stripped.
Pulse learns from observation — but you can also tell it about your hotel directly. Three free-text fields on the AI Settings page describe your pricing strategy, your market context, and any special circumstances right now. Pulse uses these in every prompt to read the same numbers correctly: a 72% occupancy isn't an alarm if your strategy is yield-focused.
The hotel name itself is stripped from the context before any prompt is built — and an AI validator checks every save to confirm you haven't included it accidentally. The model never identifies the specific property; it only sees the strategic shape of the business.
- Sales strategy — yield · balanced · volume (changes what counts as a problem)
- Market context — free text · "Pulse Suggest" button auto-drafts based on hotel type + location
- Special circumstances — free text · "Renovation on floor 3 until May", "Group block Mar 18–22"
- Hotel-name privacy — stripped before prompt, AI-validated on save · bias and privacy guard
Pulse learns your hotel. Yours alone.
Most AI tools start every conversation from zero. Pulse builds memory — the patterns, the context, the things your team has confirmed are true — kept private to your hotel.
Every third message, Pulse extracts candidate memories from the conversation and surfaces them for review. Three confidence levels: Pending (AI-proposed, awaiting confirmation), Active (multi-conversation-confirmed), Manual (admin-added). The admin can edit or delete any of them; the AI Settings page is the single edit surface.
- Hotel-level — sales strategy, market context, source markets, segment patterns
- Per-user — query patterns, language preference, dashboard usage
- Auto-learning — every 3rd message proposes new memories; admin confirms
- Three confidence levels — Pending (0.4) · Active (0.7) · Manual (1.0)
- Other hotels' data cannot reach yours — the boundary lives in the data layer, not in a policy you trust
Other hotels' data cannot reach yours — by design.
Most AI forecasts promise. Pulse measures.
Smart Forecast Enhanced corrects your daily 60-day pickup forecast using a frontier reasoning model, calibrated on a per-hotel statistical baseline.
Every month, we publish an accuracy report on your own data — error rates across 7, 14, and 30-day horizons, raw forecast vs AI-corrected, side by side. You see exactly how the AI performs. No magic. No marketing claims.
Deep dive in Forecasting →Quarterly statistical average. Default for all hotels — no setup required.
Recency-weighted history, outlier filtering, segment-specific fallback chains, and trend correction — built per-hotel.
Tier 1 plus a daily 60-day AI correction that reads your hotel context. Available with the AI add-on.
Every report, in plain language. On click.
A floating Pulse icon on every report. Click it, and Pulse reads the data — cleaned, redacted, structured — and writes a 2-3 paragraph summary with the trends, anomalies, and what to investigate next.
Responds in the user's language. Cached for 7 days; auto-invalidated when fresh data arrives.
- Sees: the cleaned numbers — structure intact, anomalies surfaced
- Doesn't see: UI metadata, hotel or property names (always stripped first)
- 23 reports ship with their own narrative recipe — one-click on every one
- Keyboard shortcut for power users · responds in seconds
Revenue tracking 9% above plan month-to-date, led by OTA channels (+18% YoY).
Watch: corporate segment lagging −12%, particularly in W17. Recommend investigating direct cannibalization.
Your morning summary. In your inbox by 7 AM.
The Daily Briefing is not a dashboard. It's an 8-block written report — the kind of summary your assistant would write if you had one. Yesterday's pickup. Today's OTB. Next 7 days. Monthly trajectory. Year-over-year same-point comparison.
With Pulse, two AI-generated blocks: 1-3 anomaly warnings, plus the top 3 actions for today — ranked.
- Email — every morning to your team
- In-app — Today tab → "Daily Briefing" page
- 5 base blocks + 2 AI blocks (Pulse add-on)
Six conversations. Six minutes.
The hotel manager doesn't memorise reports or tool names. They have a question, and Pulse runs the right query against live data. These are the conversations from a typical week.
"What happened yesterday?" Pulse pulls yesterday's close, today's OTB, the next-7-day forecast, month progress, 7-day momentum, and the same-point YoY view — onto one screen.
"Which days need a marketing push?" Pulse returns the specific dates with low-occupancy risk and suggests a next step — "Draft ads for these dates".
"How are we vs Q2 plan?" Pulse answers with pace %, the room-night gap, the revenue gap, the ADR needed to close it, and the same point last year.
"Which OTA brought the most this month?" Pulse runs the segment breakdown — share, ADR, room nights — channel by channel.
"Are there days where ADR is 25% off the average?" Pulse lists the triggered days and offers to save the question as a scheduled alert.
"How did Aug 20 fill up?" Pulse builds the time-series of snapshots, showing the booking curve as it filled.
AI you can audit.
We care more about what Pulse can't do than what it can. Every safeguard is in code, not in the prompt — because prompts can be jailbroken, and code can't.
Each hotel's memory lives in its own private space. The boundary is built into the data layer, not a policy you have to trust — so memory from one hotel structurally cannot reach another.
Hotel names, property names, and other identifiers are stripped before any prompt is built. The model sees the shape of the business — never the name.
AI calls don't bill back to your hotel. Usage is part of your Pulse subscription — no per-call charges, no usage-based surprises, no metered billing. The internal cost guards inside the platform are how we keep that promise on our side, even on heavy-usage days.
The forecast AI can only respond through a single structured contract. There is no free-text path back — parse errors are statistically near-zero.
±30% deviation clamps on AI corrections. Room-count caps. Guards live in code, not in the prompt — so no clever question can bypass them.
Every AI call — chat, forecast, narrative, briefing — is logged with cost, outcome, and the full request and response. Reviewable on request.
The right AI for each job.
No single AI is best at everything. The forecast correction needs deep numerical reasoning; the chat needs to be fast; the narrative needs to fit the user's language and stay concise. We pair each Pulse capability with the model that fits the work — and swap providers when a better one ships, without changing how you use the product.
- Language follows the user — every Pulse feature answers in the user's account language
- Real-time chat with offline-safe fallback — the answer always arrives
- Cost-tracked per hotel — see exactly what AI is spending on your behalf
- Provider-swappable — model is a setting, not a rewrite
Meet Pulse. With your own data.
In our 45–60 minute walkthrough (length depends on how deep you want to go), we run Peaqplus on our live demo environment — a simulated property with data that moves day to day — ask Pulse a few questions, and show you what an AI Revenue Manager looks like when it speaks hotel.
No setup fee. Pulse only activates after you opt in.